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Doug Dvorak's Success Strategies
Helping Clients Enhance Business Performance and
Leadership Success
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February 2007
- Vol 1, Issue 7
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In This Issue
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Quick Links
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After thinking people desire more money, a bigger
house or nicer cars, recent articles are stating
otherwise. The new currency people are more
desirous of in 2007 seems to be time. We can’t
manage time; all we can do is manage ourselves with
respect to time. This month we focus on how to be
better Stewards of our time, discussing such
principals as, delegating, time-journaling and
procrastination.
Next, we look at the importance of being
attentive to employees before your competitors do!
In today’s business world the search, acquisition, and
retention of valuable employees is a war for talent.
You can not afford to just pay attention to the end
result without knowing the methods your employees
used to get there. You must invest the time needed
to observe the nuances that make the difference
between good and average performance.
I hope you find these articles of interest and
valuable in growing personally and professionally. If
you have any questions or comments pertaining to
the newsletters content, please call or email me
directly at speaker@themastersofsuccess.biz
or (847) 359-6969.
Continued Success!
Doug Dvorak
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During the past month I heard a number of people
who have brought up the same issue over and over:
Time management. Questions like:
“How can I be better focused so I can handle
all the things that come my way every day?”
“Is there a better way for me to manage my
time?”
“My company seems to want me to do more
with less! How do I do more with less?”
“It seems impossible to manage home, kids,
work and a life. Can you help?”
Sound familiar?
I call these questions, CHAOS management
questions. We only have so much time. We can’t add
more, unfortunately. During the time we have each
day, we each have a level of energy that we can use
and allocate to our advantage.
If we understand and utilize the energy we have to
achieve what is important, we can better manage
and enjoy the chaos that is delivered to us each
day.
Let me give you an example. If you have
a 75-watt light bulb, are you going to get 150 watts
of light from it? Of course not, the bulb only has 75
watts to give. If you have a 150-watt light bulb in a
lamp, can you expect it to light all the rooms in a 3
bedroom home? Of course not, it will do an excellent
job in one of the rooms and you may see the
shadows of the light in other rooms, but some of the
rooms will never see that light – nor would we expect
this.
In order to best use our energy, we need to
understand how to keep a consistent energy flow and
what choices we have to keep from draining our
energy. Here are some exercises to assist you in
answering these questions.
1. Start with keeping a log of all your activities,
both work and home related, for three days.
2. Review the list identifying what aspects of this
schedule increased, maintained, or drained your
energy.
3. Once you see the patterns, now you can make
the choices. From the patterns that drain your
energy, indicate which of the following choices you
COULD make. (No one is asking you to take action
yet.) Here are your choices:
- Do It! – Take care of yourself. This action is for
things only YOU can do. Often the action of DOING IT
will decrease the stress and increase your energy.
- Delegate It! – Transfer these tasks to someone
else or outsource it. We often take on things that
should have never ended up ours in the first place.
You may resist letting someone else take over these
items, but get over it! Allowing someone else to clean
your house, attend a meeting, or coordinate a
project, are not signs of weakness but signs of
wisdom.
- Dump It! Throw it out. Chuck it! – Sometimes we
keep things on our task list that just need to be
dropped. There are ways to make it less painful but
for now just identify what choices you could have
made to eliminate the chaos on your list.
4. The next day, review your calendar and your
TO DO list before the day begins. Notice any of the
patterns you’ve identified? Notice any opportunities
to take action? Now is your chance to manage the
chaos!
5. Make this a daily part of your schedule review.
You will be amazed at the energy it saves and the
increased ability you have to address the issues that
deserve your attention.
─ Adapted with permission. Author Cheryl
Leitschuh cheryl@career-future.com
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Observe The Secrets Of Your Best Employees
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“Lauren has to get a shot at her next
doctor’s visit so you have to take her,” my wife
said. Lauren is thirty years younger, two inches
shorter, about ten pounds heavier than my wife, and
terrified of shots. So I took my daughter to the
doctor. When the time came for her shot, she
reacted as always. She recoiled, backed into the
wall, turned her face within a moment of crying and
said, “Wait, don’t give it to me yet! It’s going to
hurt!” The nurse said, “Don’t worry. You will
feel a little pinch but I will do it quickly so I won’t
hurt you so much.” My twelve-year-old daughter
turned her head away and down, tensed up a little,
and took her shot with little trepidation.
I never really paid much attention to what the
nurses did or how they gave the shots because I was
almost always preoccupied with chasing, cornering or
restraining Lauren. This time I may not have noticed
what the nurse was doing or how she did it, but I
couldn’t help but notice the result. This nurse had
somehow established a relationship with my overly
timid daughter that caused most of her fears to
dissolve into quiet cooperation.
Similarly, many managers pay attention to the
result of their employees’ efforts while failing to
notice exactly what the employees did to get that
result. They don’t really know what makes their best
employees the best at what they do. They only know
that great employees reliably turn out great work. In
most cases, not even the performance appraisal
process reveals how they do what they do.
In today’s business world the search, acquisition,
and retention of valuable employees is a war for
talent. You can not afford to just pay attention to
the end result without knowing the methods your
employees used to get there. You must invest the
time needed to observe the nuances that make the
difference between good and average performance. A
relationship should be established and maintained
with each employee and a line of communication
opened to determine not just their skills, but also
their passion. It is in this passion that you will find
the secrets of your best employees.
You see it was not the nurse’s skill in giving a
shot that calmed my daughter that day. After all, any
nurse can give a shot. A relationship was established
between the nurse and my daughter. It was an
exchange of a passion for excellence that turned
Lauren from scared to okay.
It’s not really a secret. All great employees have
passion. Employers just have to find it in them, and
then learn how to find it in others.
─ Reprint permission granted by Lonnie
Harvey,
Jr., president of The JESCLON Group, Inc.,
www.jesclongroup.com
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Doug Dvorak is the CEO of Dvorak Marketing Group, Inc., a
worldwide organization that assists clients with productivity
training and customer service and sales excellence management
workshops. Doug’s clients are characterized as Fortune 1000
companies, small to medium businesses, civic organizations, and
service businesses. Doug has earned an international reputation
for his powerful educational methods and motivational
techniques, as well as his experience in all levels of business,
corporate education, and success training. His background in
sales, leadership, management, and customer loyalty has allowed
him to become one of world’s most sought-after consultants,
lecturers and teachers. This vast experience has helped him
shape and determine his philosophies on success in business,
which he now shares annually with thousands of individuals
through keynote presentations, syndicated writing, television,
seminars, books, and tapes. If you would like Doug to address
your organization with a dynamic and educational presentation,
or if you would like to host a workshop, please contact Doug at
(847) 359-6969 or Doug@DougDvorak.com.
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Doug is a member of the National Speakers Association (NSA).
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Doug is a member of the International Federation For
Professional Speakers (IFFPS).
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Featuring Doug Dvorak Joined by
Ken Blanchard
Jack Canfield
& John Christensen
WHAT DOES IT TAKE TO BE A MASTER OF SUCCESS?You will find answers as
well as tips and ideas on how you can be a success in your own life from these
fascinating entrepreneurs.
Groundbreaking interviews packed with Information & Inspiration destined to
help you Succeed in Business and in Life!
Order your copy today!
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Action may not always bring
happiness; but there is no happiness without action.
- Benjamin Disraeli
Peace. It does not mean to be
in a place where there is no noise, trouble or hard
work.
It means to be in the midst of those things and still
be calm in your heart.
- Unknown
To accomplish great things, we
must not only act, but also dream; not only plan, but
also believe.
- Anatole France
You're not obligated to win.
You're obligated to keep trying to do the best you
can every day.
- Marian Wright Edelman
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Sincerely,
Doug Dvorak
Dvorak Marketing Group
phone:
847-359-6969
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